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At Cairns Tractor & Equipment, we understand that purchasing an item is a significant decision, and we are dedicated to providing a seamless, transparent, and secure buying experience. Our step-by-step process is designed with your satisfaction and peace of mind in mind, ensuring that every aspect of your transaction is handled with the utmost care and professionalism.
As a trusted dealer, we guarantee the perfect running condition of all items sold. Our specialized maintenance team meticulously inspects and maintains each item to the highest standards. Additionally, all our items are sealed and ready for shipment, ensuring they remain in pristine condition and meet the highest standards of quality and safety. To further address any concerns, we offer a 6-month warranty and a 10-day inspection period after delivery. During this time, you are welcome to drive the item or take it to a local mechanic for a thorough inspection. We are confident in the quality of our items and want you to be completely satisfied with your purchase.
Begin by browsing our extensive selection of items online. Our website features a user-friendly interface that allows you to filter your search by make, model, year, price, and other key criteria. Each listing includes detailed descriptions, high-resolution images, and item history reports, giving you all the information you need to make an informed decision.
Once you’ve identified an item that meets your requirements, contact our sales team to discuss the next steps. You can reach us via phone, email, or through our website’s contact form. Our knowledgeable team is ready to answer any questions, provide additional details, and guide you through the initial stages of the purchase.
To reserve the item of your choice, a full payment is required. This payment is made through a secure bank wire transfer to our corporate account, ensuring that your transaction is protected from start to finish. By securing the item with payment, you ensure that it is held exclusively for you while we prepare it for delivery.
For your protection, your payment is held in trust by our financial department. This means that your funds remain secure until you have received the item and had the opportunity to thoroughly inspect it. This trust period extends for 10 business days, giving you ample time to verify that the item meets your expectations.
We offer delivery services at a rate of $0.80 per mile, ensuring your item arrives safely at your specified location. Upon arrival, you are encouraged to conduct a detailed inspection of the item’s exterior, interior, and mechanical condition. Temporary plates are provided, allowing you to legally test drive the item during this inspection period. We want you to be completely satisfied with your purchase before finalizing the transaction.
If the item does not meet your expectations for any reason, you are entitled to return it at no cost to you. Cairns Tractor & Equipment will cover all return shipping expenses, and your payment will be refunded in full within 24 hours of the item’s return. We manage the entire return process, ensuring that it is as smooth and hassle-free as possible.
Once you are fully satisfied with the item, the final step is to complete the purchase. Our team will assist you in signing the necessary documents, including the bill of sale and title transfer. We request copies of these documents for our records, allowing us to release your funds from trust and officially complete the transaction.
Congratulations—your purchase is now complete! Your item is officially yours to enjoy. We hope it provides you with many years of reliable service and driving pleasure. Remember, Cairns Tractor & Equipment is here to support you with any post-purchase needs, and we look forward to serving you again in the future.
Step 9
If you’re ready to move forward with your purchase, please complete the form below. Once we receive your information, our financial department will promptly prepare and send the Purchase Agreement via HelloSign for your signature. Following this, we will issue the invoice for payment and proceed with finalizing your purchase.