How we handle your information.

Information we collect

We collect information you provide directly, along with limited technical data generated automatically as you use this website.

• Contact details you submit through an inquiry, quote request, or purchase form, including name, phone number, email address, and any message you include.
• Delivery and billing address, along with buyer type (individual or business), if you begin a purchase request for a listed item.
• Standard technical information collected automatically by our web server and hosting provider, such as browser type, device type, referring page, and pages visited, used to keep the site secure and functioning correctly.

We do not collect payment card numbers, bank account details, or other banking information through this website. Payment for a purchase is arranged directly with our sales team after an order is placed.

How we use your information

We use the information collected through this site to:

• Respond to inquiries about equipment, pricing, and availability.
• Process purchase requests, including preparing delivery and confirming order details.
• Arrange shipping and coordinate the inspection and return process described in our FAQ.
• Maintain the security, performance, and functionality of this website.

We do not use your information for automated advertising profiling, and we do not sell your personal information to third parties.

Sharing your information

We share information only where necessary to provide the services described above:

• With our internal sales and logistics team, to respond to your inquiry or fulfill an order.
• With shipping carriers or delivery partners, limited to the details needed to arrange transport.
• With service providers who host this website or support its technical operation, under obligations to protect your information.
• When required by law, such as in response to a valid legal request.

We do not share your information with third parties for their own marketing purposes.

Cookies and similar technologies

This website uses a limited number of cookies and similar technologies necessary for core functionality, such as keeping the inventory search and inquiry forms working correctly as you browse. We do not use these technologies for third-party advertising tracking. Most browsers let you block or delete cookies through their settings; doing so may affect how parts of the site work.

Data retention and security

We retain inquiry and order information for as long as needed to respond to your request, complete a transaction, and meet recordkeeping or legal obligations, after which it is deleted or anonymized. We use reasonable administrative and technical safeguards to protect the information you share with us, but no method of transmission or storage is completely secure.

Your choices and rights

You can ask us to access, correct, or delete the personal information we hold about you, or ask questions about how it is used, by contacting us using the details below. We will respond to verified requests within a reasonable time.

Children’s privacy

This website is intended for buyers and businesses purchasing equipment and is not directed to children. We do not knowingly collect personal information from anyone under 13.

Changes to this policy

We may update this policy from time to time to reflect changes to our practices or for legal reasons. The date at the top of this page shows when it was last revised.

Contact us

Questions about this policy or your information can be directed to Cairns Tractor & Equipment using the details below.

• +1 (000) 000-0000
• 11908 Boydton Plank Rd, Dinwiddie, VA, 23841